You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!
When you first attend the clinic our welcoming Admin team will collect your registration details and your Physio will obtain a thorough history outlining your current concern, past medical history, social and recreational pursuits, and your work activities. This will help us get to know what factors are relevant in managing your concern and returning you to optimal health.
Your Physio will also do a series of tests to determine which structures are involved, give you a detailed diagnosis, and create a treatment plan with you to achieve your goals.
We will start your treatment at this session, making sure we leave time to answer any of your questions, and give you home exercises to continue between your visits.
You are able to join one of our classes after your Physio has completed your Initial assessment and developed your individual program. We have a range of classes available at varying times throughout the day, evening and Saturday mornings. Classes can be booked with our friendly Admin team in person at the clinic, or by phone.
We are conveniently located at 56 Doncaster Road Balwyn North, close to the Village Shopping Centre and can be accessed by Tram route 48 and Bus route 207.
Yes , we have ample off street parking at the rear of the clinic, and a dedicated Disabled car space at the front for easy access.
Please bring any referrals or reports that are relevant to your condition, such as XRay reports or Specialist letters. It is best to wear loose fitting, comfortable clothing that allows the Physio to assess your injury- for example loose tracksuit pants or shorts are ideal for knee injuries.
A referral is not needed to see our Physio’s privately as we are Primary Health Practitioners, however DVA clients will need a referral from their treating GP.
Yes, we have onsite HICAPS facilities to allow easy claiming at the time of your appointment. Gap fees may apply depending on your level of cover.
This will vary depending on your level of cover and your chosen health fund. We can provide you with the relevant item code and consultation fee to contact your Health Fund for details of your benefit.
Yes we do, and all of our Physio’s are registered to allow claiming from Medicare if your GP has completed a Chronic Disease Management Plan for you. We will need a copy of this plan to submit your claim electronically via our software system, and the rebate will be deposited into your bank account. Gap fees may apply to this service.
Yes we do, all of our Physio’s are registered to provide services under WorkCover and TAC once a claim has been accepted. Gap fees may apply to this service.
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